More on deceptive marketing!

As noted in our last blog addition, there are some really upset, and rightfully so, consumers and Senators alike.

Cathy wrote a great blog piece about it “Whither the ethics” on the Real Florist Blog, and there are many more examples floating about cyberspace from the last week or so.

More coverage of the Senate hearings:

PC Magazine: Is Your Favorite E-Commerce Site Ripping You Off? by Chloe Albanisius
Information Week: Lawmakers Slam Deceptive Marketers by Thomas Clayburn
The Associated Press: Senators Blast Web sites for Scamming Shoppers by Lolita C./ Baldor
Washington Post: Rockefeller takes on aggressive online sales tactics, report finds firms misleading consumers by Cecilia King

We as florists are glad to see the US Senate taking a hard line on this type of marketing, which is at best a scam, and at worst out right thievery.

We are not FTD~!

Yes, Smiths Flowers is still a member of FTD, and we do use 1-2 of their services to facilitate customer order transfers when customers do not wish to use Our List of Preffered Florists, but that’s where the association ends. So while we utilize FTD, we are not FTD and have never been a part of their web marketing schemes.

There has been much talk in the online arena today regarding FTD, and their parent company United Online who also owns For starters:

Posted by kdawson on Tuesday November 17, @08:08AM
which shoppers encounter (often with little comprehension) on the sites of online retailers such as as Continental Airlines, FTD, and
See all stories on this topic
AAA’s Show Your Card & Save Program Can Help Consumers Make the Most of
PR Newswire (press release)
Send a sweet or fragrant centerpiece from Cookies by Design where members receive a 15 percent discount or where members receive 25 percent off
See all stories on this topic
Ecommerce Scams: Hundreds Of Well-Known Sites Scam Customers, Report Shows
Huffington Post (blog)
including sellers such as, Fandango, FTD, Orbitz, Priceline, Shutterfly,, Barnes & Noble, Expedia, as well as many, many more.
See all stories on this topic

All the ballyhoo comes from their web loyalty programs that generate dollars via clickthroughs and signing people up for supposed discounts at a later date, but actually many consumers don’t even know they are sigining up for an automatic charge to their credit cards month after month.

This is now being investigated by the US Senate:   Senator Rockefeller issued a statement on the report, saying:

After six months, this Committee has found that the companies we are investigating have figured out very clever ways to manipulate consumers’ buying habits so they can make a quick buck. American consumers have been complaining for years about these misleading practices and asking for answers – and rightly so. […] Millions of Americans are getting hit with these mystery charges every month – we have to do all we can to protect the hard working families relying on us to look out for their wallets and well-being.

All we can say is that it’s about time.

Again we thank you for your continued patronage, and look forward to serving you again this holiday season… Be Blessed!

Smiths Holiday Open House

Join us November 19-21 for our annual Holiday open house!

The holidays are upon us once again and it’s time for our annual open house to ring in the season.  Stop in November 19-21 and save 10% on all holiday decor with the “early Bird” special.

Sample our new line of candies and fudge, and there will be drawings for a $50.00 gas card, holiday centerpieces and beautiful Poinsettia plants.

Once again we are offering FREE DELIVERY on Poinsettia orders placed during the open house when they are paid for in advance for delivery at a later date.

Smiths has one of the best places along the route to watch the annual Midland Santa Parade too!